Client Advocate - Weekdays
Description: The client advocate will provide residents with support, execute operational tasks while onsite, and ensure safety and security of the residents.
Classification: Part-time 20 hours/week; hours varied from 3:00 pm-11:30 pm
Reporting: The client advocate shall report directly to the program director
Responsibilities include, but are not limited to, and subject to change depending on the needs of The Hagar House:
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actively engage in the family life in the home
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provide for the needs of the residents while maintaining confidentiality, professionalism, and adherence to policies and procedures
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assist in program activities, including but not limited to: room inspections, relaying program messages, resource referrals, enforce house rules, and case management.
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monitor and document resident compliance with program rules and guidelines
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assist in maintaining accurate client records and log and document appropriate shift and resident information by the end of each shift
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participate in designated client programming
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perform necessary house operations, including but not limited to: helping prepare/serve meals, overseeing chores, taking inventory, putting away groceries and supplies, and sorting donations
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ensure resident safety and security
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assist in conflict resolution with the objective of modeling and encouraging positive methods of problem solving, respectful communication, and self-restraint
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attend and participate in scheduled staff meetings
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perform other tasks as delegated by the program coordinator and executive director.
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represent The Hagar House at community events
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conduct all behavior inside and outside the home with integrity and uphold the mission, vision and core values established by the organization