Client Advocate - Weekdays

 

Description: The client advocate will provide residents with support, execute operational tasks while onsite, and ensure safety and security of the residents.

Classification: Part-time 20 hours/week; hours varied from 3:00 pm-11:30 pm

Reporting: The client advocate shall report directly to the program director

Responsibilities include, but are not limited to, and subject to change depending on the needs of The Hagar House:

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• actively engage in the family life in the home

• provide for the needs of the residents while maintaining confidentiality, professionalism, and adherence to policies and procedures

• assist in program activities, including but not limited to: room inspections, relaying program messages, resource referrals, enforce house rules, and case management.

• monitor and document resident compliance with program rules and guidelines

• assist in maintaining accurate client records and log and document appropriate shift and resident information by the end of each shift

• participate in designated client programming

• perform necessary house operations, including but not limited to: helping prepare/serve meals, overseeing chores, taking inventory, putting away groceries and supplies, and sorting donations

• ensure resident safety and security

• assist in conflict resolution with the objective of modeling and encouraging positive methods of problem solving, respectful communication, and self-restraint

• attend and participate in scheduled staff meetings

• perform other tasks as delegated by the program coordinator and executive director.

• represent The Hagar House at community events

• conduct all behavior inside and outside the home with integrity and uphold the mission, vision and core values established by the organization